Return Policy
Return & Refund Policy
At HealthPlus Health & Wellness, your satisfaction is our priority. 😊
Returns
You may return your product within 10 business days of receiving your order, as required by the South African Consumer Protection Act (CPA).
To be eligible for a return:
• The product must be unopened and unused
• The product must be in its original packaging
• You must have proof of purchase
How to Request a Return
Contact us at our store email within 10 business days of receiving your order. Once your return is approved, we will provide you with return instructions.
Refunds
Once we receive and inspect your returned item, we will notify you of approval or rejection. If approved, your refund will be processed within 7 business days back to your original payment method.
Damaged or Incorrect Items
If you received a damaged or incorrect product, contact us immediately with a photo and we will resolve it at no extra cost to you.
Non-Returnable Items
• Opened or used supplements
• Items returned after 10 business days
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.