Privacy policy

Last updated: June 2026

At TopLux Health, your privacy matters to us. This policy explains what information we collect, how we use it, and how we protect it.

1. Who We Are
TopLux Health is a South African online health supplement store operating at topluxhealth.co.za

2. Information We Collect
When you visit or purchase from our store, we may collect:
- Your name and surname
- Email address
- Shipping address
- Phone number
- Payment information (processed securely — we never store card details)
- Browser and device information (via cookies)

3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations and updates
- Respond to your questions or support requests
- Send promotional emails (only if you opt in)
- Improve our website experience

4. Sharing Your Information
We do not sell your personal information. We only share it with:
- Our courier partners to deliver your order
- Our payment provider to process transactions
- Shopify, our store platform, which powers our website

These parties are obligated to keep your information secure.

5. Cookies
Our website uses cookies to improve your browsing experience and track website performance. You can disable cookies in your browser settings at any time.

6. Email Marketing
If you subscribe to our emails, you can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email. We use Ecomsend to manage our email communications.

 7. Your Rights (POPIA)
Under the Protection of Personal Information Act (POPIA), you have the right to:
- Access the personal information we hold about you
- Request correction of incorrect information
- Request deletion of your information
- Withdraw consent for marketing at any time

To exercise any of these rights, contact us at support@topluxhealth.co.za

8. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. All transactions are encrypted using SSL technology.

9. Third Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact Us
For any privacy concerns or requests:
whatsapp number 0786178404
🌐 topluxhealth.co.za